# Send and read email from your own mailbox

Source: https://pozy.ai/help/email-calendar/email

Mail goes out from your mailbox. It lands in your Sent folder and threads normally for the person you write to. It is made for one-to-one email: a follow-up, a reply, a proposal. It is not a tool for sending one email to a big list.

## Do it in the dashboard

1. Open **Email & calendar**, then **Email**.
2. Choose **Connect account**. Under **Gmail** or **Outlook**, choose **Connect to** and the project it belongs to.
3. Sign in on Google's or Microsoft's own screen and allow access.
4. Back in Pozy, your folders and conversations show up. Click one to read it, **Reply**, **Reply all**, star it or move it.
5. To write a new one, choose **New email**. Add the people, a **Subject** and your message, then **Send**.

The **Mailboxes** box at the top shows how many emails each mailbox has sent today, out of its daily limit.

## Or ask your AI

> Find the last email from Jordan about the November proposal and draft a short reply that says I can talk on Thursday. Show me the reply before you send it.

## Daily limits

Each mailbox has its own daily limit. A reply counts as a send.

| Mailbox | Sends a day |
|---|---|
| Gmail | 200 |
| Google Workspace | 500 |
| Outlook | 1,000 |

The count starts again at midnight UTC. When a mailbox hits its limit, sending stops until then.

## Good to know

- **One to one, never a blast.** If the same email goes to more than 50 different people within an hour, Pozy pauses that mailbox for 10 minutes. Each new pause lasts twice as long, up to 24 hours.
- **Need to reach many people at once?** Use [broadcasts](https://pozy.ai/help/automations/broadcasts) on a messaging channel instead.
- **New mail shows in your inbox too.** Mail that arrives while the mailbox is connected also appears in the [Inbox](https://pozy.ai/help/inbox/dms), next to your DMs and comments.
- **Attachments:** up to 25 MB in total. Outlook also caps each file at 3 MB.
- **Not available yet:** scheduled sending, saving a draft from Pozy, and open or click tracking. Emails go out as soon as you send them.
- **Work Microsoft accounts** may need your IT admin to approve Pozy first.
- A connected Google or Microsoft account counts as a channel on your plan. See [Plans and usage](https://pozy.ai/help/workspace/plans-and-usage).

**Next:** [Calendars and finding a free time](https://pozy.ai/help/email-calendar/calendar)
