# Send SMS outside the US

Source: https://pozy.ai/help/messaging/sms

## Where it works

| Number | Can it send texts? |
|---|---|
| A Pozy number outside the US | Yes, as soon as SMS is on. No registration and no monthly SMS fee |
| A US number | Not yet. It can receive texts, but US carrier registration (10DLC and toll-free) is not available |
| A sender ID (your brand name) | Yes, one-way, to most countries outside the US, Canada and Puerto Rico |

## Do it in the dashboard

1. [Buy a number](https://pozy.ai/help/messaging/buy-a-number) that can text. Use the **SMS** filter and **SMS-capable only** when you search.
2. Open **Phone**, then **Numbers**, open the number and choose **Enable SMS**.
3. Send a test: open **SMS registration**, then the **Send and verify** tab, and use **Send a test text**. You can also pick **Send later** to schedule it.
4. Replies land in your [Inbox](https://pozy.ai/help/inbox/dms). Answer them there, or start a chat with **New message**.

To text many people at once, use a [broadcast](https://pozy.ai/help/automations/broadcasts).

## Send from your brand name

A sender ID shows a name like NORTHWIND instead of a number, the way banks send alerts.

1. Open **SMS registration**, then the **Sender IDs** tab.
2. Type a **New sender ID** and choose **Create**. Use 3 to 11 letters, digits or spaces, with at least one letter.
3. Pick it in the **From** field when you send.

People cannot reply to a sender ID. It sends text only. It must be your own brand: names that copy banks, delivery companies or government bodies are refused. Some countries swap the name for a number, and some (India, the UAE) need it registered first. Ask [support](https://pozy.ai/help/workspace/support) for those.

## Or ask your AI

> Text +44 7700 900123 from my UK number: "Your table for 4 is booked for 8pm tonight. Reply STOP to opt out." Show me the message before sending.

## What it costs

SMS starts at $0.008 a segment, by destination. A segment is 160 plain characters. One emoji or a letter outside the basic alphabet (like ś or ł) shrinks it to 70 characters for the whole message. A text can be up to 10 segments.

## Good to know

- **STOP means stop.** When someone replies STOP, sends to them are refused. Only their START lets you text them again. See the list in the **Opt-outs** tab.
- Put "Reply STOP to opt out" in your first message to a new contact.
- **Look up a number** shows the carrier and line type before you text. Landlines cannot receive SMS.
- Sender IDs have a daily limit that resets at midnight UTC. Ask [support](https://pozy.ai/help/workspace/support) to raise it.
- Sending one-time codes through Pozy is not available yet.
- Only text people who agreed to hear from you.

**Related:** [RCS business messaging](https://pozy.ai/help/messaging/rcs)
