Phone & voice · Branded Calling

List caller identities

Returns caller identities.

GEThttps://api.pozy.ai/v1/branded-calling/identities

listBrandedCallingIdentities

Request

Send your API key as Authorization: Bearer pz_live_.... Read-only keys can call it. Keys with the telephony resource group disabled get 403 resource_group_disabled. Authentication

Example

curl -X GET "https://api.pozy.ai/v1/branded-calling/identities" \
  -H "Authorization: Bearer $POZY_API_KEY"

const res = await fetch("https://api.pozy.ai/v1/branded-calling/identities", {
  headers: { Authorization: `Bearer ${process.env.POZY_API_KEY}` },
});
const data = await res.json();
if (!res.ok) throw new Error(data?.error ?? `Request failed with status ${res.status}`);
console.log(data);

import os
import requests

resp = requests.get(
    "https://api.pozy.ai/v1/branded-calling/identities",
    headers={"Authorization": f"Bearer {os.environ['POZY_API_KEY']}"},
    timeout=30,
)
resp.raise_for_status()
print(resp.json())

Response

200 on success

identitiesarray of object
19 child fields
- idstring
- enterpriseIdstring
- displayNamestring
  Up to 35 characters.
- callReasonsarray of string
  Each item: up to 64 characters.
- callReasonsPreApprovedboolean
- logoUrlstring
  Can be null.
- authorizerobject
  2 child fields
  namestring
  emailstring (email)
- referencesobject
  2 child fields
  businessarray of objectrequired
  At least 2 items. Up to 2 items.
  7 child fields
  fullNamestringrequired
  Up to 255 characters.
  jobTitlestring
  Up to 255 characters.
  organizationstring
  Up to 255 characters.
  relationshipToRegistrantstring
  Up to 255 characters.
  phoneNumberstringrequired
  emailstring (email)required
  timezonestringrequired
  financialobjectrequired
  7 child fields
  fullNamestringrequired
  Up to 255 characters.
  jobTitlestring
  Up to 255 characters.
  organizationstring
  Up to 255 characters.
  relationshipToRegistrantstring
  Up to 255 characters.
  phoneNumberstringrequired
  emailstring (email)required
  timezonestringrequired
- statusstring
  One of requested, changes_requested, rejected, pending_email_verification, in_review, verified, suspended, expired, permanently_rejected.
- rejectionReasonsarray of object
  4 child fields
  codestring
  titlestring
  detailstring
  messagestring
  Can be null.
- reviewNotestring
  Can be null.
- reviewRequestobject
  Can be null.
  3 child fields
  idstring
  introstring
  pointsarray of object
  4 child fields
  idstring
  titlestring
  detailstring
  answerstring
  One of text, link, file, link_or_file.
- emailVerifiedAtstring (date-time)
  Can be null.
- submittedAtstring (date-time)
  Can be null.
- verifiedAtstring (date-time)
  Can be null.
- expiringAtstring (date-time)
  Can be null.
- numbersarray of object
  6 child fields
  phoneNumberIdstring
  phoneNumberstring
  statusstring
  One of submitted, in_review, verified, unsuccessful, suspended, expired, permanently_rejected.
  rejectionReasonobject
  Can be null.
  4 child fields
  codestring
  titlestring
  detailstring
  messagestring
  Can be null.
  verifiedAtstring (date-time)
  Can be null.
  addedAtstring (date-time)
  Can be null.
- createdAtstring (date-time)
  Can be null.
- updatedAtstring (date-time)
  Can be null.

200 response

{
  "identities": [
    {
      "id": "6bfebd43ddc270f6d2c56fc5",
      "enterpriseId": "66496a86752378ad82057ff6",
      "displayName": "Acme",
      "callReasons": [
        "string"
      ],
      "callReasonsPreApproved": true,
      "logoUrl": "https://pozy.ai/media/example-1.jpg",
      "authorizer": {
        "name": "Acme",
        "email": "alex@example.com"
      },
      "references": {
        "business": [
          {
            "fullName": "Acme",
            "jobTitle": "string",
            "organization": "string",
            "relationshipToRegistrant": "string",
            "phoneNumber": "+14155550123",
            "email": "alex@example.com",
            "timezone": "America/New_York"
          }
        ],
        "financial": {
          "fullName": "Acme",
          "jobTitle": "string",
          "organization": "string",
          "relationshipToRegistrant": "string",
          "phoneNumber": "+14155550123",
          "email": "alex@example.com",
          "timezone": "America/New_York"
        }
      },
      "status": "requested",
      "rejectionReasons": [
        {
          "code": "string",
          "title": "Launch day",
          "detail": "string",
          "message": "Hello from Pozy"
        }
      ],
      "reviewNote": "string",
      "reviewRequest": {
        "id": "6bfebd43ddc270f6d2c56fc5",
        "intro": "string",
        "points": [
          {
            "id": "6bfebd43ddc270f6d2c56fc5",
            "title": "Launch day",
            "detail": "string",
            "answer": "text"
          }
        ]
      },
      "emailVerifiedAt": "2026-10-02T09:00:00.000Z",
      "submittedAt": "2026-10-02T09:00:00.000Z",
      "verifiedAt": "2026-10-02T09:00:00.000Z",
      "expiringAt": "2026-10-02T09:00:00.000Z",
      "numbers": [
        {
          "phoneNumberId": "698fba0989716df44adb771f",
          "phoneNumber": "+14155550123",
          "status": "submitted",
          "rejectionReason": {
            "code": "string",
            "title": "Launch day",
            "detail": "string",
            "message": "Hello from Pozy"
          },
          "verifiedAt": "2026-10-02T09:00:00.000Z",
          "addedAt": "2026-10-02T09:00:00.000Z"
        }
      ],
      "createdAt": "2026-10-02T09:00:00.000Z",
      "updatedAt": "2026-10-02T09:00:00.000Z"
    }
  ]
}

Errors

Errors use one shape: { error, type, code, param?, details? }. The ones you are most likely to see here:

400	invalid_request_error	A parameter or body field is missing or invalid. `param` names it.
401	authentication_error	The API key is missing, revoked or expired.
403	permission_error	The key is scoped to other profiles or has this resource group disabled.
429	rate_limit_error	Too many requests this minute. Wait for `Retry-After` seconds.

Every code is listed in Errors.

More in Branded Calling

GETList registered businesses POSTRegister a business for Branded Calling GETGet a registered business DELDelete a registered business POSTCreate a caller identity share link GETList pre-approved call reasons POSTCreate a caller identity POSTDry-run a caller identity before creating it GETGet a caller identity PATCHEdit or resubmit a caller identity DELDelete a caller identity POSTResend the authorizer's code POSTConfirm the authorizer's code GETList the numbers on a caller identity POSTAttach numbers to a verified identity DELDetach numbers from an identity