Analytics · Inbox Analytics
Returns conversation analytics, one page at a time.
GET
https://api.pozy.ai/v1/analytics/inbox/conversationslistInboxConversationAnalytics
Guide: Inbox analytics
Request
Send your API key as Authorization: Bearer pz_live_.... Read-only keys can call it. Keys with the messages resource group disabled get 403 resource_group_disabled. Authentication
Query parameters
| Name | Type | Notes |
|---|---|---|
fromDaterequired | string (date) | |
toDate | string (date) | |
profileId | string | |
platform | string | |
accountId | string | |
source | string | |
limit | integer | Default 501 to 100 |
page | integer | Default 1At least 1 |
sortBy | string | One of lastMessageAt, firstMessageAt, totalMessages, received, sent, read, failedDefault lastMessageAt |
order | string | One of asc, descDefault desc |
Example
curl -X GET "https://api.pozy.ai/v1/analytics/inbox/conversations?fromDate=2026-10-01&limit=50" \
-H "Authorization: Bearer $POZY_API_KEY"const res = await fetch("https://api.pozy.ai/v1/analytics/inbox/conversations?fromDate=2026-10-01&limit=50", {
headers: { Authorization: `Bearer ${process.env.POZY_API_KEY}` },
});
const data = await res.json();
if (!res.ok) throw new Error(data?.error ?? `Request failed with status ${res.status}`);
console.log(data);import os
import requests
resp = requests.get(
"https://api.pozy.ai/v1/analytics/inbox/conversations",
headers={"Authorization": f"Bearer {os.environ['POZY_API_KEY']}"},
params={
"fromDate": "2026-10-01",
"limit": 50,
},
timeout=30,
)
resp.raise_for_status()
print(resp.json())Response
200 on success
successbooleanfromstring (date)tostring (date)Can be null.
itemsarray of object15 child fields
conversationIdstringmongoIdstringCan be null.
accountIdstringplatformstringparticipantNamestringCan be null.
participantUsernamestringCan be null.
participantPicturestringCan be null.
lastMessagestringCan be null.
totalMessagesintegerreceivedintegersentintegerreadintegerfailedintegerfirstMessageAtstring (date-time)lastMessageAtstring (date-time)
paginationobjectpageintegerlimitintegertotalintegertotalPagesintegerhasMoreboolean
200 response
{
"success": true,
"from": "2026-10-01",
"to": "2026-10-01",
"items": [
{
"conversationId": "6e525f3820fc636aa96d2ee9",
"mongoId": "69a579625d8d26a9e12912c0",
"accountId": "696e0b682d0a31188e7a2ba9",
"platform": "instagram",
"participantName": "Acme",
"participantUsername": "acme",
"participantPicture": "string",
"lastMessage": "Hello from Pozy",
"totalMessages": 42,
"received": 1,
"sent": 1,
"read": 1,
"failed": 1,
"firstMessageAt": "2026-10-02T09:00:00.000Z",
"lastMessageAt": "2026-10-02T09:00:00.000Z"
}
],
"pagination": {
"page": 1,
"limit": 1,
"total": 42,
"totalPages": 42,
"hasMore": true
}
}Errors
Errors use one shape: { error, type, code, param?, details? }. The ones you are most likely to see here:
| 400 | invalid_request_error | A parameter or body field is missing or invalid. param names it. |
| 401 | authentication_error | The API key is missing, revoked or expired. |
| 403 | permission_error | The key is scoped to other profiles or has this resource group disabled. |
| 429 | rate_limit_error | Too many requests this minute. Wait for Retry-After seconds. |
Every code is listed in Errors.