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Subprocessors

The third parties that process customer personal data on Pozy's behalf, what each one does and where.

Last updated 30 October 2026

SubprocessorPurposeLocation
VercelHosting for the website, dashboard, API and MCP serverUnited States
NeonDatabase hostingUnited States
StripePayments, invoices and receiptsUnited States
ResendTransactional email, such as sign-in, invitation and billing emailsUnited States
CloudflareDNS and email forwardingUnited States
Google (Gmail)The inbox that mail sent to support@pozy.ai is forwarded to, which receives every support requestUnited States
SentryError monitoringUnited States
AI model provider, through Vercel AI GatewayAnswers questions sent to the support assistantUnited States
Social, messaging and ads platform connectivity providerConnects to the platforms you link, carries out the actions you request on them, and holds the platform access tokens and the content that passes throughEuropean Union

The full named list, including the provider shown above by category, is available to customers under the data processing agreement on request to support@pozy.ai.

What this page is for

Under the GDPR, Pozy tells customers which subprocessors handle their personal data, what they do, and where. Each one is bound by data protection terms no less protective than our data processing agreement.

Changes

We announce a new subprocessor on this page before it starts processing customer data. Customers who want an email when this list changes can write to support@pozy.ai to be added to the notification list.

Questions about this document: support@pozy.ai