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POST/v1/voice/calls· 29 operations

Place and take calls, record them, and connect your AI voice agent.

Make outbound calls with an API request, route inbound calls to a phone, a SIP endpoint or a WebSocket for your voice agent, and get recordings and transcripts afterwards.

Calls

Outbound · +1 512 555 0199

from +1 512 555 0142 · 02:14

Recording
  • AgentHi, this is Acme Bikes calling about your repair. Is now a good time?
  • CallerYes, go ahead.
  • AgentYour bike is ready. Would you like to pick it up today or tomorrow?
Inbound routes to your voice agentTranscript readyExample

What you can do

Voice, in detail.

Outbound calls
Dial from any of your numbers, estimate the cost first, transfer or hang up a live call.
Inbound routing
Send calls to a phone, a SIP trunk, or a WebSocket stream for an AI voice agent.
Recordings and transcripts
Fetch the recording of any call and its transcription when it ends.
Call from the browser
Mint a softphone session and let your team call from your own web app.

The API

One request away.

Every Pozy feature is an API call first. The dashboard and the MCP server use the same endpoints you do.

Works with

Full reference in the docs
POST /v1/voice/calls
curl https://api.pozy.ai/v1/voice/calls \
  -H "Authorization: Bearer $POZY_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "fromNumber": "+15125550142", "to": "+15125550199",
        "greeting": "Hi, this is Acme Bikes calling about your repair." }'

Questions

Good to know.

What do I pay for voice?
Every Pozy account includes it. You pay per connected account: the first 2 are free, then $6 each for accounts 3 to 10, $3 each for 11 to 100 and $1 each from 101, per month. On top of that: Calls cost from $0.01 a minute by destination, with recording at $0.004 and transcription at $0.03 a minute. Phone numbers cost from $3 a month each, by country. Every rate is on the pricing page.
Can my AI agent use this?
Yes. Everything here is available through the Pozy MCP server at https://mcp.pozy.ai/mcp, with the permissions you approve when you sign in.

Connect your first 2 accounts free.

No trial clock, every feature on, and no card unless you connect X. Add more accounts when you are ready.