Audiences and targeting
Choose who sees your ads. Target by place, age and interests, or build audiences from your customer list, your website visitors or people like them.
There are two ways to say who sees an ad:
- Targeting: describe people. Countries, cities, age, gender, languages, interests. On LinkedIn also job titles, industries and company size. On Reddit, communities and keywords.
- Audiences: saved groups of people. You fill some yourself. The network fills others for you.
#Audience types
| Type | Built from | Where |
|---|---|---|
| Customer list | Emails you upload (and phone numbers on Meta) | Meta, Google, TikTok, LinkedIn, Pinterest, X |
| Website visitors | People your pixel saw on your site | Meta, LinkedIn |
| Lookalike | People similar to a list you already have | Meta |
| Engagement | People who engaged with your Page, Instagram, videos, Pins or ads | Meta, LinkedIn, TikTok, Pinterest |
| Company list | Whole companies, by name or website |
When you create an audience, Pozy only offers the types your ad account's network supports.
#Do it in the dashboard
- Open Ads, then Audiences, and pick the ad account.
- Choose New audience.
- Pick the type and give it a name.
- For a customer list, paste emails or choose Upload CSV.
- Create it. It shows under Custom audiences with its size and status.
- Use it in Create ad, at the Audience step, under Custom audiences (optional).
To plan targeting, use the Targeting browser on the same page. Search interests, places and job titles, add them, then choose Estimate reach to see how many people the mix reaches.
#Or ask your AI
Make a Meta audience from my customer list file, then a 1% lookalike of it in the US. Tell me the sizes before we use them in a campaign.
#Good to know
- Upload plain emails. Pozy scrambles (hashes) them before they leave Pozy, so the network never gets the raw contact details.
- Only upload people who agreed to hear from you. Each network's customer list rules apply to you.
- Audiences take time to build. Google can take up to 24 hours and TikTok up to 48. A size of zero right after an upload is normal.
- Google needs enough matched people before it serves a list. Upload at least 5,000.
- On LinkedIn, each upload replaces the whole list.
- An X audience needs at least 100 matched people before you can target it.
- ChatGPT ads have no custom audiences. They target by country only.
- A website audience fills only once the pixel is on your site. See Conversions and pixels.
- On Meta, do not target a city and the country it is in at the same time. Meta rejects the ad.
Related: Create a campaign, Boost a post, Lead forms
Building with the API? The developer guide for this feature.